Privacy Policy

Last updated: October 16, 2026

1. Information We Collect

Depending on how you interact with us, we may collect information that you voluntarily provide, including:

• Name, email address, phone number, and other contact information.
• Company, property-owner, property-manager, or business information.
• Property address, property type, approximate parking-space count, current parking setup, current provider information, preferred timeline, and other information submitted through a Request a Demo or similar inquiry.
• Parking Pass information, including name, contact information, license plate number, plate state, vehicle make, model and color, requested property, requested access dates, access type, and the reason access is requested.
• Information provided in customer-support requests, messages, emails, phone calls, or other communications with us.
• Other information you choose to provide through a form or communication.

2. Parking and Vehicle Information

When necessary to provide or support parking-management services, we may process parking-related information such as license plate numbers, vehicle descriptions, parking authorization or pass information, property or parking-location information, dates and times associated with parking activity, and related records. The specific information collected may vary by property and by the parking services in use at that location.

3. Website and Technical Information

When you visit our website, our website platform and service providers may automatically process limited technical information, including your IP address, browser type, device information, referring pages, pages visited, approximate location derived from an IP address, and cookies or similar technologies used to operate, secure, troubleshoot, or measure the website.

4. How We Use Information

We may use information we collect to:

• Respond to questions, requests, and business inquiries.
• Review and administer Parking Pass requests and parking authorizations.
• Provide, operate, support, and improve parking-management services and website functions.
• Communicate with property owners, managers, customers, parking users, vendors, and other relevant parties.
• Maintain business, operational, security, and recordkeeping information.
• Detect, investigate, prevent, or address unauthorized use, fraud, security incidents, or misuse.
• Comply with applicable laws, legal processes, contractual obligations, and lawful requests.
• Protect the rights, property, safety, and operations of Executive Parking Group, our clients, parking users, and others.

5. Payment Information

If a payment is offered through our website or a parking service, payment information may be processed by a third-party payment or parking-payment provider. Executive Parking Group may receive transaction-related information such as a payment status, transaction identifier, amount, date, or other information needed to administer the transaction. Payment-card information may be handled directly by the applicable payment provider rather than stored by Executive Parking Group.

6. Service Providers

We may use third-party service providers to host or operate our website, store information, process forms, provide authentication or database services, support communications, process payments, provide parking technology, maintain security, or perform other business functions. These providers may process information on our behalf as necessary to provide their services.

7. How We Share Information

We may share information when reasonably necessary to:

• Provide or support services requested by you or by a property we serve.
• Work with service providers, contractors, technology providers, and professional advisers.
• Communicate with a property owner, property manager, or other authorized party regarding parking access, parking activity, or an operational matter.
• Comply with applicable law, legal process, court orders, subpoenas, or lawful government requests.
• Investigate misuse, fraud, security incidents, disputes, or threats to rights, property, or safety.
• Complete or evaluate a merger, acquisition, financing, sale of assets, reorganization, or other business transaction.

Executive Parking Group does not sell personal information for monetary payment as part of its ordinary business operations.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining appropriate business and operational records, resolving disputes, enforcing agreements, preventing misuse, and satisfying legal or regulatory requirements. Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, internet transmission, electronic system, or storage method can be guaranteed to be completely secure.

10. Your Choices and Requests

You may contact us to ask questions about information you submitted to Executive Parking Group or to request that we correct or delete information where appropriate and legally permitted. We may need to retain certain information when required for legitimate business, security, contractual, recordkeeping, or legal purposes.

11. Cookies and Similar Technologies

Our website or the services used to operate it may use cookies and similar technologies that help the site function, remember settings, protect forms and accounts, understand website performance, or provide other website features. Your browser may allow you to block or delete certain cookies, although doing so may affect some website functionality.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, parking platforms, payment services, or other services that are not operated by Executive Parking Group. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information to them.

13. Children's Privacy

Our website and services are intended for general business and parking-related use and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, services, business practices, or legal requirements change. When we update the policy, we will revise the "Last updated" date shown at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or information you submitted to Executive Parking Group, contact us at [email protected] or (661) 727-5863.